21+ Only — Play Responsibly

kg998 Responsible Gambling Guidelines

kg998 believes gaming should be for enjoyment — not stress or harm. Use our safety tools and play in a healthy way.

Why Is Responsible Gaming Important?

Online casino and betting is an entertainment activity, but it stays enjoyable only when played in a controlled way. At kg998, we want every player to have a healthy and positive experience. Responsible gaming means being aware of your own capacity and limits, and seeing gaming purely as a form of entertainment.

Gambling always carries financial risk. There is no guarantee of recovering money that has been lost. So set a fixed budget before each session and never play beyond that budget. kg998 provides a number of effective tools to help you do this.

Remember: if gaming starts causing anxiety instead of enjoyment, that is a signal you need to take a break. Our 24/7 live chat support team is always by your side.

Important: kg998 is for individuals aged 21 and above only. Minors are strictly prohibited from creating or using an account. No transaction will be completed without age verification.

The Core Principles of Our Safety Policy

kg998 follows these six core principles for responsible gaming and encourages you to do the same.

Age Verification and Protection

Age verification is mandatory at the time of registration on kg998. Only individuals aged 21 and above may create an account and place bets. Protecting minors is our highest priority.

Setting Deposit Limits

You can set a maximum deposit limit for each day, week or month. Once a limit is set it takes effect immediately, and a short delay applies if you want to increase it.

Time-Out and Break Feature

Set a maximum number of hours to play each day. After the set time, the system will notify you automatically and close the session. You can also take a cooling-off period for any duration from 24 hours to 30 days.

Self-Exclusion

If you feel gaming is getting out of control, you can voluntarily exclude yourself. During self-exclusion your account will be completely inactive and no promotional messages will be sent.

Transaction and Session History

A detailed history of all your deposits, withdrawals, bets and winnings is available at any time. This helps you analyse your own playing patterns and make informed decisions.

24/7 Support

Our Bangla-speaking support team is available around the clock for any issue. Contact us via live chat or send an email to [email protected] — you will receive prompt and discreet assistance.

Assess Yourself

Answer the questions below honestly. If two or more of your answers are "Yes", please speak with our support team.

  • 1 Are you spending more time and money than necessary trying to recover lost funds?
  • 2 Have family members or friends expressed concern about your gambling habits?
  • 3 Have you placed bets using money set aside for bills or essential expenses?
  • 4 Do you find it hard to stop yourself even when you want to quit playing?
  • 5 Is gambling causing problems with your sleep, work or daily life?
  • 6 Are you hiding the amount or frequency of your gambling from others?
  • 7 Is gambling having a negative impact on your mental peace and health?
If the answer to any of the above questions is "Yes", contact us: [email protected] — or speak with us directly on live chat. Our team will help without judgment.

Use Our Safety Tools

kg998 gives you full control over your gaming. The tools below are accessible directly from your account settings.

Deposit Limit

Set the maximum amount you can deposit per day, week or month yourself. The minimum deposit amount is ৳100. Once a limit is lowered, it takes effect immediately.

Session Time Limit

Set in advance the maximum number of hours you will play each day. Once the set time is up, the system will notify you automatically and close the session.

Cooling-Off Period

If you want a temporary break, choose a cooling-off period from 24 hours to 30 days. During this time your account will be locked and no bets or transactions will be possible.

Permanent Self-Exclusion

To close your account for a long-term or permanent period, contact the support team. While self-exclusion is active, all promotional and marketing emails will be stopped.

How to Use the Tools

  • 1 Log in to your kg998 account and go to the "Account Settings" menu.
  • 2 Find the "Responsible Gaming" section and enter it.
  • 3 Set your deposit limit, session time limit or cooling-off period as preferred.
  • 4 Save your changes — lowering a limit takes effect immediately, while increasing one takes some time.
  • 5 For any issue, contact us via live chat or at [email protected].

Top Tips for Safe Gaming

Responsible gaming is not just about using tools — it is a mindset. Following the habits below in every session will keep gaming enjoyable at all times.

Set a fixed budget before playing and do not exceed it.

Do not chase losses by placing more bets to try to win back lost money.

Never bet with money set aside for bills or household expenses.

Avoid gaming when drinking alcohol or under mental stress.

Take regular breaks and spend time with family and friends.

Do not think of gaming as a source of income — it is entertainment only.

Review your transaction history regularly.

If you feel you have a problem, seek help without hesitation.

21+ Age Verification and Child Protection

kg998 firmly ensures that only individuals aged 21 or above may use this platform. Age is verified at registration using a national ID card or passport. If anyone creates an account with false information, that account will be cancelled and the balance will be forfeited.

If there are minors or teenagers in your home, please take the following steps:

  • → Never leave your device unlocked after logging in to your kg998 account.
  • → Always keep your password and login details private and out of reach of children.
  • → Use parental control software on your device.
  • → If you suspect a child has used your account, notify support immediately.
21+ Adults Only

Frequently Asked Questions

Common questions and answers about responsible gaming.

Yes, but the rules differ for safety. Lowering a deposit limit takes effect immediately. However, if you want to increase the limit, there is a waiting period to prevent impulsive decisions. For any changes, go to Account Settings or get help via live chat.

No, your account balance remains safe during self-exclusion. Once the exclusion period ends, or after your account is reactivated through support, you can withdraw that balance.

A cooling-off period is a temporary break — usually 24 hours to 30 days. After this time the account is reactivated automatically. Self-exclusion, on the other hand, is a long-term or permanent decision. To reactivate, you must contact the support team and complete a required waiting period.

Absolutely not. Only individuals aged 21 or above may register and transact on kg998. Using any account on behalf of another person is also prohibited. If this rule is violated, the account will be permanently closed.

First, contact kg998's 24/7 live chat or email [email protected] — our team will help you confidentially. You can also reach out to organisations such as Kaan Pete Roi for mental health support in Bangladesh. Remember, asking for help is not a sign of weakness — it is an act of courage.

No. While self-exclusion or a cooling-off period is active, no promotional emails, bonus offers or marketing messages will be sent to you. We respect your decision.

Enjoy Responsibly

Play for enjoyment and stay within your limits. Enjoy your favourite games on kg998.

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