kg998 Terms and Conditions

1. Introduction and Applicability

These Terms and Conditions ("Terms") govern the use of the kg998 platform and all its related services. "Platform" refers to kg998's website, mobile site and all associated digital channels. "User" refers to any person who has registered on this platform or is using its services.

By creating an account on kg998 or using its services, you confirm that you have fully read, understood and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

2. Account Registration and Use

2.1 Eligibility Requirements

To register on kg998 and use its services, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register under your own name — registering on behalf of someone else is prohibited.
• You must not reside in any country or region where online gaming is completely prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.

2.2 Single Account Rule

Each user may create only one account. Creating multiple accounts is strictly prohibited. In case of a violation of this rule, kg998 reserves the right to close all associated accounts and forfeit any deposited funds.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are personally responsible for all activities carried out through your account. If you suspect any unauthorised access, notify our support team immediately.

2.4 Account Verification

kg998 may request official documents (national ID card, passport, etc.) for identity verification at any time. If verification is not completed within the specified time, the account may be temporarily suspended.

3. Financial Transactions and Payment Policy

3.1 Deposits

The following methods are accepted for depositing funds on kg998: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100. Deposited funds are generally credited to the account instantly.

• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits through third parties are not accepted.
• kg998 reserves the right to verify any transaction.

3.2 Withdrawals

The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 5 to 30 minutes. Account verification must be completed before submitting a withdrawal request.

• Withdrawals may only be made through the same method used for the deposit.
• Applicable wagering requirements must be met before withdrawing from bonuses.
• For suspicious transactions, kg998 may apply additional verification procedures.

3.3 Currency

All transactions are completed in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

4. Bonus and Promotion Policy

4.1 Welcome Bonus

New members may receive a 200% bonus up to ৳8,000 on their first deposit. To claim this bonus, complete registration and make your first deposit.

4.2 Wagering Requirements

To make the welcome bonus withdrawable, the bonus amount must be wagered 10 times. The bonus balance cannot be withdrawn before the wagering requirements are met.

• Only valid bets will be counted towards wagering calculations.
• The contribution rate of bets may vary across different games.
• Wagering requirements must be met within a specified period from the date the bonus is claimed.

4.3 General Bonus Rules

• A bonus offer cannot be claimed more than once unless explicitly stated otherwise.
• In cases of bonus abuse or fraudulent activity, kg998 reserves the right to cancel the bonus.
• kg998 reserves the right to modify or cancel any bonus offer.
• Promotional offers are for personal entertainment purposes only.

5. Betting and Gaming Rules

5.1 General Betting Policy

All bets on kg998 are placed at the user's own discretion and at their own risk. A bet once confirmed cannot be changed or cancelled, unless a correction is required due to a technical error.

5.2 Bet Cancellation Circumstances

kg998 may cancel bets and refund deposited funds in the following circumstances:

• If a game is not completed due to a technical error or server issue.
• If incorrect odds or payout information is displayed.
• If an event is cancelled or postponed (in the case of sports betting).
• If evidence of fraudulent activity is found.

5.3 Prohibited Activities

The following activities are strictly prohibited:

• Betting through bots, automated software or scripts.
• Attempting to hack or gain unauthorised access to the game system or software.
• Using multiple accounts to take advantage of bonuses.
• Colluding with other players to place bets.
• Using the platform for money laundering or illegal purposes.

6. VIP Program and Loyalty Rewards

kg998's VIP program has three tiers — Bronze, Silver and Gold. Weekly cashback and special benefits are provided at each tier.

6.1 VIP Tier Benefits

• Bronze: Up to 0.5% weekly cashback and priority support.
• Silver: Up to 1.0% weekly cashback and access to special promotions.
• Gold: Up to 1.5% weekly cashback, a dedicated account manager and exclusive rewards.

6.2 Tier Changes

Users may be promoted to a higher VIP tier based on regular active play. Inactivity over a specified period may result in a tier change.

6.3 Cashback Terms

Cashback is calculated every week and paid out within a specified timeframe. Separate wagering requirements may apply to the cashback amount.

7. Intellectual Property and Proprietary Rights

All content on the kg998 platform — logos, designs, software, text, graphics and other elements — is covered by the intellectual property rights of kg998 or its licensors.

• Copying, distributing or reusing any content from the platform without written permission from kg998 is prohibited.
• The trademarks or brand name of kg998 may not be used without authorisation.
• Attempting to reverse engineer or decompile the platform's software or systems is prohibited.

Game software is protected by the intellectual property of the respective game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi, etc.).

8. Privacy and Data Protection

kg998 is committed to protecting users' personal data. All information is kept secure using SSL encryption technology.

• Personal data is used only for service delivery, identity verification and compliance with legal obligations.
• Personal data is not sold to third parties.
• Data may be provided in response to lawful requests from competent authorities.

For more details, please visit our Privacy Policy page.

9. Responsible Gaming Policy

kg998 firmly believes in responsible gaming. Gaming is entertainment — it should not be used as a solution to financial problems.

• Users can manage their own deposit limits, loss limits and session time.
• It is possible to temporarily or permanently close an account through the Self-Exclusion option.
• If you notice signs of a gaming problem, reach out to kg998's 24/7 live chat support.
• Users are helped to prevent minors from accessing their accounts.

For more information, please visit our Responsible Gaming page.

10. Limitation of Liability and Disclaimers

10.1 Service Availability

kg998 strives to provide uninterrupted service, however the service may be temporarily disrupted due to technical maintenance, server upgrades or unforeseen events. kg998 is not liable for any loss caused by such disruptions.

10.2 Gaming Risk

Online casino and betting carry financial risk. Anyone participating in gaming bears all financial risk personally. kg998 holds no liability for funds lost.

10.3 Third-Party Services

Payment providers (bKash, Nagad, Rocket, Upay) and game providers are third-party services. kg998 is not directly liable for their operations or errors, but assistance will be provided to resolve issues.

11. Account Suspension and Closure Policy

11.1 Suspension by kg998

kg998 may suspend or close an account for the following reasons:

• Violation of any part of these Terms.
• Evidence of fraudulent or illegal activity.
• Registration using false information.
• Money laundering or suspicious financial activity.
• Account operated by a minor.

11.2 Closure at User's Request

A user may request account closure at any time via live chat or email. Any pending withdrawals will be processed before the account is closed.

12. Changes to Terms and Applicable Law

12.1 Right to Make Changes

kg998 reserves the right to modify these Terms at any time. Users will be notified of significant changes via email or a notice on the platform. Continued use of the platform after a change will be considered acceptance of the new Terms.

12.2 Dispute Resolution

In case of any dispute or complaint, please contact our support team first. The support team will review the dispute within 48 hours. If a resolution cannot be reached through direct discussion, the dispute will be settled through a mutually agreed arbitration process.

12.3 Severability

If any part of these Terms is found to be invalid or unlawful, the remaining Terms will remain fully in effect.